The Cork Flooring Company
The Cork Flooring Company

Payment

Most credit and debit cards are accepted through our website. If you prefer, you are welcome to order by telephone. We can also accept Cheques, Bank Transfer and PayPal.

Delivery

Orders received before noon can generally be despatched the same day to be with you the following day.

We use three delivery methods:

  • Royal Mail - For small items such as samples and sample packs.
  • Courier - For orders less than about 150Kg this is the most cost effective and reliable. Consignments require a signature as proof of delivery.
  • Pallet - It is more cost effective to use pallet shipping for orders over 150Kg. Delivery times are 1-4 days. Pallets are kerb-side delivery requiring you to carry boxes into your premises. To ensure the driver can find you and tell you when he is arriving (dependent on service type) we require at least one telephone number.

In the rare event that your goods have been damaged in transit, it is important to sign for the goods as damaged and notify us with 1 working day.

Returns

We are confident that you will be delighted with your purchase. However, if you change your mind, you are welcome to return the goods within 14 days as long as they're in a re-saleable condition and receive your money back.